Dhiraj Kumar Singh

About Dhiraj Kumar Singh

With over 18 years of extensive experience in Edtech B2B Operations, Sales, and Service Delivery,Academic Delivery and training I have consistently driven organizational growth by leveraging my expertise in sales strategy, ERP/LMS implementation, team leadership, and client relations. My journey has equipped me with a deep understanding of optimizing business processes, managing operations, and developing innovative solutions that align with both customer and organizational needs. Throughout my career, I have successfully led cross-functional teams, implemented complex ERP/LMS systems, and developed tailored sales strategies that deliver exceptional results. I thrive in creating systems that improve operational efficiency, foster client loyalty, and drive revenue growth across multiple regions. My experience in academic delivery, business development, and stakeholder management allows me to forge strong partnerships with educational institutions, government bodies, and other industry leaders. I am particularly passionate about empowering teams, streamlining processes, and integrating automation tools to reduce manual work, improve productivity, and ensure a seamless customer experience. Whether it\'s leading global product launches, managing vendor relationships, or overseeing budgeting and P&L management, I am committed to delivering high-quality services and fostering an environment of continuous improvement. My approach combines data-driven decision-making with a deep commitment to customer satisfaction. I believe in adapting to changing market conditions and collaborating with clients and stakeholders to provide innovative, customized solutions that not only meet but exceed expectations. My goal is to continue pushing the envelope in Edtech operations and sales, ensuring that every project is delivered on time, within budget, and with the highest standards of quality. As I continue to evolve in my career, I remain focused on leading teams to success, implementing cutting-edge technology, and driving sustainable growth for businesses in the Edtech and B2B sectors. Let’s connect to explore how we can work together to achieve impactful outcomes.

Experience

1. Manager - Central and East India Business Development

   Brio Interactive Technologies Limited

   Jun 2024 — Present · Raipur, IN

   Lead sales activities across Chhattisgarh, Jharkhand, Odisha, and Bihar, driving revenue growth and surpassing sales targets through strategic sales planning and execution- Establish and nurture strong relationships with key decision-makers in educational institutions, government bodies, and other organizations, promoting and driving product sales across multiple sectors- Spearhead the development and implementation of sales strategies, creating tailored solutions to meet customer needs and ensure long-term business growth- Manage a robust dealers’ network, driving sales through channel partners, and ensuring optimal product positioning and market penetration- Monitor and analyze market trends and competitor offerings, refining sales approaches to stay ahead of the competition and align product positioning with market demand- Develop and manage sales forecasts, budgets, and projections, tracking performance against targets and implementing corrective actions when necessary to meet objectives- Conduct regular sales training and workshops for the team and channel partners to ensure they are equipped with up-to-date product knowledge and sales techniques- Utilize CRM tools to track sales leads, manage customer relationships, and ensure efficient follow-up to close deals and maximize customer retention- Negotiate with key clients and partners, ensuring mutually beneficial agreements and long-term business relationships- Participate in industry trade shows and networking events, strengthening brand presence and identifying new business opportunities- Develop customized sales proposals, presentations, and product demonstrations, tailored to specific customer requirements.

Education

• Ranchi University, Ranchi

  Bachelor's degree, Mathematics

• Guru Jambheshwar University of Science and Technology (GJUST), Hisar

  Master of Business Administration - MBA, Finance, General