Dhiraj K Dubey
Ex-Cummins || Ex-Normet || Ex-Putzmeister(Special Product)Shotcrete Equipment || Tata Hitachi (THCM) || Area Service Manager (CCM) - MCE at Mahindra Group.
- Role
- Area Service Manager (Ccm- Bihar)- Mce at Mahindra Group
- Location
- Patna, BR, IN
- LinkedIn followers
- 500 followers
About Dhiraj K Dubey
Experienced Service Engineer with a demonstrated history of working in the Machinery…
Experience
Area Service Manager (Ccm- Bihar)- Mce
Aug 2024 — Present · Patna, IN
Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response dataInnovation Led Transformation _Change catalystStrategic Business Orientation_Business PerspectiveInnovation Led Transformation _Risk Taking with ResponsibilityStrategic Business Orientation_Anticipating and Leveraging Business OpportunitiesResult Orientation with Execution Excellence_Effective Project ManagementStrategic Business Orientation_Strategic ForesightResult Orientation with Execution Excellence_Passion for QualityStrategic Business Orientation_Global mind-setResult Orientation with Execution Excellence_Accountability for resultsLeadership through Sustainability_Strategize around,Sustainability DriversResult Orientation with Execution Excellence_Agility with disciplineLeadership through Sustainability_Frugal mind setLeveraging Human Capital_Exponential synergyLeadership through Sustainability_Stakeholder focusLeveraging Human Capital_Team developmentLeadership through Sustainability_Triple Bottom Line SensitivityLeveraging Human Capital_Entrepreneurial engageCustomer Focus_Customer Sensitivity etc.
Education
Sbsstc
mechanical engineering , Mechanical engineering
2012 — 2015
SBSSTC
Mechanical Engineering, Mechanical Engineering
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.