Dhiraj Doultani
Assistant Vice President - Transaction Monitoring @Utkarsh Small Finance Bank
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WORK HISTORY
Assistant Vice President - Transaction Monitoring @Utkarsh Small Finance Bank
Mumbai, IN
1) Managing a Pan India team of over 50 staff for Transaction Monitoring in Digital accounts.2) Responsible for CPP, NPCI and Regulatory Complaints.3) Assisting in Automation & Integration of systems such as IFRM, EFRM, CBS, RIB, MB, etc.4) Identification of Suspect Mule accounts and taking appropriate action accordingly.5) Coordinating with Critical teams in the bank for Money Mule Monitoring.6) Working on various projects with IT, IS & vendors for developing fraud strategies for Card & Payment channels.7) Identification of risk patterns & design appropriate controls to mitigate risk & control frauds.8) Review monthly dashboards & identify fraud trends & patterns, also train staff on fraud identification & prevention.9) Participating in periodic FRC meetings and helping stich the FRM and TM process.10) Ensuring Compliance as per Regulatory framework & responding to Audit findings such as IAD, RBI, etc.
EDUCATION
OLPS High school, Chembur
SSC, Higher Secondary Class
N.L.Dalmia Institute of Management Studies & Research
MBA IN HR, Masters in Human Resource Development Management(MHRDM)
University of Mumbai
Bachelor of Commerce - BCom, Accounting
SKILLS
ABOUT DHIRAJ DOULTANI
At Utkarsh Small Finance bank Bank, my role as a Assistant Vice President Transaction Monitoring is about Multi tasking between Large team Management, for 2 big teams at Mumbai & Varanasi, managing TM analysts handling live alerts for digital channels, coordinating with Pan India Cyber cell Authorities for actioning Real time complaints on the Cyber police portal, Participating & adding value to periodic Senior Management review meetings, Process re-engineering & system implementation, reverting timely to RBI, IAD, Compliance, external Audit observations, Reviewing & revising SOP as & when required, Staff Motivation & Team building activities, Retention, Hiring & Recruiting new staff.Previously a Senior Investigation Manager at IDFC First bank focused on pioneering efforts in fraud detection and prevention, enhancing our systems to secure customer trust and financial integrity. With a background in Human Resource Development, I leverage soft skills to foster a vigilant and proactive organizational culture. Our team\'s commitment to due diligence ensures robust compliance across all operations. Previously, as a National Manager in the Fraud Control Unit at RBL Bank, I contributed significantly to mitigating risks in digital accounts through system enhancements and API integrations. Training and guiding retail branches nationwide has been a cornerstone of my approach to fostering a knowledgeable and vigilant network against financial crime. With every investigation and system audit, we strengthen our defenses, safeguarding our institution and customers.
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