Jasleen K.
Project Manager Scrum Master @Cognizant
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WORK HISTORY
Project Manager Scrum Master @Cognizant
Mississauga, ON, CA
Leading and managing digital transformation projects within a healthcare domain program with budget ranging between 10 to 20 million dollars. The methodology followed was Waterfall and Hybrid.• Managed the project deliverables end to end and multiple vendors to ensure adherence to project timelines and budget• Ensured project processes were followed by everyone in the team leading to a smooth transition and transformation• Prepared and presented project related updates to senior management on weekly calls• Participated in providing inputs on improvising project management related processes within our team • Supported technical teams in maintaining documentation by educating about the correct flow and connecting them with the right people• Created and maintained project related documents (project plans, gantt chart, quarterly reports, JIRA boards, Confluence)• Followed up on project related requests in SNOW by following the process defined
EDUCATION
Punjab Technical University
Bachelor of Technology - BTech
Punjab Technical University
Master of Technology - MTech
BCM Senior Secondary School
High School
Sacred Heart Convent School
High School
ABOUT JASLEEN K.
I am known to bring delayed and off-track projects back on track and keep difficult customers smiling :)I am a certified Project Management Professional (PMP) and a certified Professional Scrum Master (PSM-1) with 8+ years of experience in successfully leading and delivering SaaS, ERP, CRM and other complex coding projects.Managed multiple projects concurrently from discovery through deployment, within the budget of $50K to $14 million. I am passionate and thrilled to bring digital business change in the organizations keeping my focus on quick and under budget delivery, and scope creep control. Adept in leading the Agile transformations, Change Management (ITIL/ITSM), Data-Driven Process Management (DMAIC), Lean Process Improvements and Product Management.Project Achievements- Spearheaded the transformation and transition of 20+ business departments to cloud-based CRM accessed by physicians and patients across Ontario- Guided business teams in optimizing their business processes; it further helped teams go through the process of change and adoption seamlessly- Successfully launched a mobile application for a YouTube music creator to help people relax from daily stress by listening to meditation music; it helped increase user base to 3M+ with 630M+ streams- Coached and mentored a team of 20+ people, to help them improve performance and build effective relationships, using Agile Scrum fundamentals which increased the number of existing bugs fixed per week by 80%; the team was later recognized as “Best Team” of Quarter 4- Increased the revenue by 10% for the retail customers by developing and deploying an automated Retail POS and mobile applications built for physical retailers and salespersons to analyse their customer needs and manage warehouse inventory- Headed the software development of a Cloud-based Restaurant POS to enable restaurants to analyze their sales, manage inventory and customer loyalty, and easy transactions. It helped restaurants to save time and increase their employee productivity by 30%Methodology: Agile (Scrum, Kanban, SAFe), Waterfall and HyrbidCertifications: PSM (Professional Scrum Master), Microsoft Excel Expert 2016, LSSWB (Lean Six Sigma White Belt), PMP (Project Management Professional)Tools:JIRA, MS Project, Confluence, SharePoint, Tableau, MS Office, Adobe Dreamweaver, WordPress, Azure DevOpsTechnology Stack:Android, iOS, PHP, Node.js, Angular, ReactNative, HTML, CSS, Java, SQL, CRM (Salesforce, SAP and MS Dynamics)
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