Dhinakar Thennarasu

About Dhinakar Thennarasu

Seasoned leader in IT Services specializing in IT delivery/QA services with a demonstrated history of working in Insurance industry. Skilled in leading large-scale global implementation teams that deliver quality output on high profile programs spanning multiple releases, monthly production releases - testing applications on various platforms including cloud, and shared testing services platform - job automation & monitoring, Infrastructure testing and Environment management. Vast experience in leading and delivering client transformation programs and QA delivery projects / programs (both SIT and UAT) involving APIs, Facets, Web services, EDI, Informatica, IVR, BPM, Web and Cloud-based applications. Experienced Test architect in End-to-End project implementation and testing. Proven skills in account management including contracting, project management, portfolio management, stakeholder relationship, project metrics (SLAs/KPIs) and reporting, project budgeting & forecasting, operating margin improvement initiatives, and building strategy. Skilled and experienced in resource management, mentoring, defining process improvements/guidelines and project delivery. Experienced in both Agile and traditional SDLC projects.

Experience

1. Director

   Capgemini

   Sep 2021 — Present · Monroe, NJ, US

   QA services leader / delivery executive for Capgemini managing multiple testing services portfolio in Insurance domain generating revenue of $10M annually, with a team of 160 members. • Lead multi-state program implementations for Insurance clients, leveraging best in class testing offerings including GenAI solution implementations, Automation services, Performance testing.• Lead new contracting, contract renewals and overall test services management.• Overall governance of business engagement between Capgemini and Client partners - measure and report on SLAs, KPIs and operational metrics, and key operational activities and client engagement including contract management, managing change requests, pipeline management, forecasting & budgeting, operating margin improvement initiatives.• Support and contribute to new Sales proposals / RFPs by providing testing solutions to prospective clients.• Participate in business presentations, new pursuits, value propositions for business expansion & growth in North America.

Education

• Anna University Chennai

  Bachelor of Technology - B.Tech, Information Technology

Skills

• Quality Center
• Requirements Analysis
• Test Planning
• Project Estimation
• Functional Testing
• System and Integration Testing
• Cross-Functional Team Leadership
• Defect Management
• Risk Management
• Onsite-Offshore Co-Ordination
• Test Management
• Test Metrics
• Metrics Reporting
• Test Project Management
• Project Status Reporting
• Defect Tracking
• Qtp
• Soapui
• Ivr Testing
• Dashboard Metrics
• Portfolio Management
• Software Quality Assurance
• Test Strategy
• Sdlc
• Hp Quality Center