Dhiman Ray
🚀 VP, Global Operations | Leading AI Data Ops | Driving Scalable Program Delivery | PMO and Business Excellence Leader
- Role
- Vice President of Global Operations at Digital Divide Data (DDD)
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Dhiman Ray
I am an experienced IT-BPO global Tech and Operations Leader passionate about Operational Excellence (Quality Management). I love solving business problems using technology and analytics to improve efficiency and empower people to meet their goals. Possesses 20+ years of experience in service delivery to Fortune 500 clients across industries. Experienced in leading multiple functions globally – Technology, Operations, Operational Excellence, Transformation Programs, and Program Management Office (PMO).I am currently focused on AI Data Operations and Human-in-the-Loop AI -ML Data Annotation Projects. Leading Client Implementation, Technology Delivery, Program Management Office and Business Excellence in Expertise: AI-ML Data Operations | HRO | Insurance | Healthcare | Wealth & RetirementKey Strengths: Operational Excellence, Program and Project Management, Business Analysis and Analytics, Agile methodology, SDLC, System Implementation, Operations Delivery Models, and Lean Six Sigma Processes. Hold strong leadership, communication, analytical, and interpersonal skills.
Experience
Vice President of Global Operations
Oct 2024 — Present · Gurugram, IN
As Vice President of Global Operations at Digital Divide Data I lead a global team managing client project implementations, technology deployments, PMO and Business Excellence. I ensured successful project completion from scoping to delivery and developed a collaborative application development approach.
Education
Guru Gobind Singh Indraprastha University
• Bachelor of Information System (Hons), Information System
2000 — 2004
Indian Institute of Foreign Trade
MBA (IB) Part Time, Program and Operations Management | Strategic Management
2010 — 2013
Skills
- Systems Analysis
- Business Process Improvement
- Sdlc
- Business Analysis
- Global Delivery
- Business Process Re-Engineering
- Workforce Management
- Program Management
- Software Project Management
- Requirements Analysis
- Project Management
- Transition Management
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