Dhiman Roy
Sr Application Manager - Enterprise Apps @Trimble Inc.
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WORK HISTORY
Sr Application Manager - Enterprise Apps @Trimble Inc.
Berlin, DE
EDUCATION
West Bengal University of Technology, Kolkata
BCA, Computer Application
SKILLS
ABOUT DHIMAN ROY
Agile Leader | Jira/Atlassian Specialist | Digital Transformation ChampionI am a Certified Scrum Master (CSM) with over 12 years of experience leading enterprise-level Agile transformations, optimizing IT service delivery, and managing large-scale Atlassian environments. My career spans program management, cloud SaaS solutions, business analysis, and team leadership across global organizations in Europe and Asia. What I DoI specialize in implementing and scaling Atlassian tools (Jira, Confluence, JSM) to drive productivity, governance, and collaboration. From configuring Jira workflows to managing distributed Agile teams, I translate complex requirements into actionable outcomes and deliver business value across product lifecycles. Key Highlights - Led 25+ enterprise Jira/Agile rollouts across teams in EMEA, APAC, and North America - Reduced ticket resolution time by 40% through JSM automation and workflow redesign - Managed multimillion-dollar T\\ & M and Fixed Price engagements with globally distributed teams - Partnered with business stakeholders and tech leaders to drive digital transformation - Hands-on expertise with ITIL, SaaS, LLM (Large Language Models), and Prompt Engineering My Work PhilosophyI believe in combining process agility with smart tooling to build adaptable, high-impact organizations. Whether it\'s modernizing ITSM, leading Agile transitions, or mentoring teams, I bring a collaborative mindset and a strong delivery orientation. Let’s ConnectHappy to connect with fellow transformation enthusiasts and thought leaders.
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