Dhilipkumar Srinivasan
\"Procurement & Customer Success Specialist | Expertise in Vendor Management, Strategic Sourcing & AI Solutions | Driving Cost Savings & Client Satisfaction with Data & AI Platforms\"
- Role
- Manager of Customer Success at Sba Info Solutions Pvt. Ltd
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Dhilipkumar Srinivasan
A results-driven professional with expertise in procurement, AI solutions, and customer…
Experience
Manager of Customer Success
Jul 2024 — Present · Chennai, IN
Customer Success Manager - Data & AI PlatformAs a Customer Success Manager at SBA Info Solutions, I drive client satisfaction and success by maximizing the value of our innovative Data & AI platform and a strong background in data technologies, I build lasting relationships with clients, ensuring they achieve their business objectives.Key Responsibilities:Serve as the primary point of contact for clients, providing strategic guidance and support.Monitor client engagement and drive adoption of our platform.Conduct business reviews and deliver training to enhance client experience.Collaborate with cross-functional teams to ensure seamless solution delivery.Passionate about leveraging data and AI to empower businesses, I thrive on delivering exceptional customer experiences and fostering long-term partnerships.
Education
Manakula Vinayagar Institute of Technology
Bachelor of Technology - BTech
2014 — 2017
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