Don Hicks

About Don Hicks

Accomplished professional who blends business, data, and technical knowledge with…

Experience

1. Consulting Partner

   Tata Consultancy Services

   Jul 2021 — Present · Victoria, TX, US

   Leverage cross-functional experience to assess, understand and identify opportunities to improve and/or transform client current states in supply chain, merchandising, and store operations. Particularly adept in working through data intensive scenarios and situations involving complex, collaborative business processes.Co-authored copyrighted whitepaper on transforming outdated approaches to retail shrink management and created a Total Retail Loss-oriented solution blueprint to help with recoupment of lost profits.Evaluated and helped improve the shrink visibility and analytics capabilities for a large eCommerce retailer. Benefits included: inclusion of reverse leg of supply chain, increased use and acceptance, enhanced visualizations, and more granular predictive analytics. Analyzed and improved multiple supply planning visibility processes for a leading furniture/home goods retailer including new goods/dropped goods, buy plan/PO manipulations and other techniques to better match supply to demand.Innovated a use case-based approach to simplify implementation and significantly improve retailer speed to value/ROI for supply chain control tower offering.Led initiative to transform digital scan images and point cloud data into 3D distribution center models from which highly accurate WMS slot-level dimensions and coordinates necessary to construct LMS site maps were derived. Identified cu. ft. of unaccounted for capacity, increased Industrial Engineer productivity 50%, and significantly improved DC operations efficiency/effectiveness.Led an accelerated current state assessment designed to create a roadmap for consolidating 6+ disparate websites into a single future ready platform offering customers and prospects a streamlined, enhanced experience in addition to new functionality. All client deliverables were turned over on-time and exceeded required quality and completeness standards.

Education

• Texas A&M University - Mays Business School

  Master of Business Administration - MBA

Skills

• Cross-Functional Team Leadership
• Data Analysis
• Data Quality
• Supply Chain Optimization
• Competitive Analysis
• Sales Operations
• Key Account Management
• Product Management
• Business Development
• Strategy
• E-Commerce
• Strategic Alliances
• Data Governance
• Strategic Planning
• Project Management
• Marketing
• Product Information Management
• Crm
• Business Intelligence
• Management
• Master Data Management
• Leadership
• Analytics
• Customer Relationship Management (Crm)
• Business Analysis