Dheeraj Gonnuru

About Dheeraj Gonnuru

Delivery-driven Sr. Project Manager with hands-on experience leading enterprise transformations across utilities and financial services. Known for bridging business, SAP, cloud, and engineering teams to deliver complex integrations, modern platforms, and scalable solutions in regulated, high-availability environments.Currently working at Florida Power & Light (FPL), supporting multi-million-dollars SAP S/4HANA and SAP EWM transformation initiatives as part of warehouse and operational modernization programs. Oversee and coordinate end-to-end SAP integrations between EWM, core SAP modules, and downstream enterprise tools. Partner closely with SAP functional consultants, technical teams, vendors, and business stakeholders to manage dependencies, integration touchpoints, cutover planning, and risk mitigation—ensuring stable, compliant, and business-ready deployments.Previously at Discover Financial Services, served in a senior delivery role supporting highly integrated platforms built on Java and Spring Boot–based microservices. Worked closely with engineering teams on API-driven integrations, secure service-to-service communication, CI/CD pipelines, and production readiness. Balanced delivery governance with technical depth—removing blockers, coordinating releases, and ensuring alignment between backend services, batch processes, and downstream consumers.At PNC Financial Group, supported enterprise initiatives with a strong cloud and data platform focus, coordinating teams working across Azure, streaming, and analytics ecosystems. Led Agile execution while collaborating with data engineering and cloud teams delivering pipelines, real-time processing, and analytics platforms. Provided delivery oversight across Azure Data Factory, Spark, Kafka, Snowflake, and containerized cloud services, ensuring alignment with compliance, audit, and performance expectations.Across roles, bring a strong foundation in Agile and Waterfall delivery, SDLC, stakeholder management, and enterprise reporting, complemented by practical exposure to modern architectures—cloud platforms, microservices, streaming systems, and SAP landscapes. Recognized as a servant leader who combines program-level ownership with technical fluency, enabling teams to deliver predictable outcomes while driving long-term platform stability and business value.

Experience

1. Scrum Master

   Discover

   Aug 2024 — Present · Chicago, IL, US

   Led Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews for dispute and settlement workflows in the IL Interchange platform.• Collaborated with Product Owners to gather secure file integration requirements from WorldPay, EPP, and Capital One through workshops and workflow sessions.• Maintained requirement traceability matrices aligning MTLS authentication and cron-based batch scheduling with business objectives.• Managed the creation and refinement of Epics, User Stories, and Acceptance Criteria in JIRA across Adapter, Recon, and Notification services.• Prioritized the team backlog by balancing business value, cross-platform dependencies, and sprint capacity across distributed teams.• Facilitated PI Planning and Scrum of Scrums under the SAFe framework to ensure cross-team coordination and delivery alignment.• Assisted the QA to define test strategies and implement automated Cucumber scenarios for batch validation.• Tracked sprint metrics including burndown, velocity, and control charts, sharing insights with leadership and stakeholders.• Coordinated YAML-based DevOps pipelines for build automation, test execution, and environment provisioning across OpenShift.• Documented end-to-end integration workflows for audit readiness and cross-functional team visibility.• Showcased key sprint deliverables such as MTLS-secured SOAP notifications and real-time enrichment pipelines during reviews.• Removed project blockers including infrastructure delays, file transfer issues through proactive follow-up.• Prepared sprint status reports covering velocity trends, issue logs, defect closures, and MTBR for leadership and PMO reporting.• Drove continuous improvement through retrospectives, leading backlog improvements.

Education

• Valparaiso University

  Master's degree, Information Technology