Dheeraj Nayak
Enterprise SaaS CXO | Retention & Expansion Expert | Building High-Performing Global Teams
- Role
- Associate Director - Customer Success at Promobi Technologies
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Dheeraj Nayak
Certified PMP, ITIL Expert, and Six Sigma Black Belt with 20+ years of global experience…
Experience
Associate Director - Customer Success
Jul 2024 — Present · Pune, IN
Education
Bharati Vidyapeeth
Master of Business Administration - MBA, International Business, Trade, and Tax Law
Great Lakes Institute of Management
Postgraduate Degree, Cyber Security
Dr CV Raman College of Engineering
Bachelor’s Degree, BCA
Bharati Vidyapeeth University
Master of Business Administration - MBA, Finance and Financial Management Services
Skills
- Data Center
- Project Management
- Outsourcing
- Vendor Management
- Service Delivery
- Business Analysis
- Customer Relationship Management (Crm)
- Program Management
- IT Service Management
- Customer Service
- Itil
- Business Process Improvement
- Management
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