Dheeraj Kaushik
Customer Success || Driving Satisfaction, Retention, Growth and Renewals
- Role
- Senior Executive-client Success at OnGrid
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Senior Executive-client Success
Jul 2024 — Present · Gurugram, IN
Managed the end-to-end client journey including onboarding, revenue retention, and churn prevention, ensuring a seamless client experience.Contributed to top-line growth through effective upselling and cross-selling of relevant background verification services.Accountable for an annual revenue of approximately ₹2.4 Cr in FY 2024–25.
Education
Subharti University
Master of Business Administration - MBA
2022 — 2024
Panjab University,Chandigarh
Bachelor of Science - B.Sc.
2016 — 2019
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