Dheeraj Kaushik

Customer Success || Driving Satisfaction, Retention, Growth and Renewals

Role
Senior Executive-client Success at OnGrid
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

Experience

  1. Senior Executive-client Success

    OnGrid

    Jul 2024 — Present · Gurugram, IN

    Managed the end-to-end client journey including onboarding, revenue retention, and churn prevention, ensuring a seamless client experience.Contributed to top-line growth through effective upselling and cross-selling of relevant background verification services.Accountable for an annual revenue of approximately ₹2.4 Cr in FY 2024–25.

Education

  • Subharti University

    Master of Business Administration - MBA

    2022 — 2024

  • Panjab University,Chandigarh

    Bachelor of Science - B.Sc.

    2016 — 2019

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Dheeraj Kaushik — Senior Executive-client Success at OnGrid in Gurugram, HR, IN | Unifers