Dheeraj Vikram
Global Product Manager
- Role
- Global Product Manager at ABB
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Dheeraj Vikram
A talented and accomplished IT Management professional with extensive skills and experience in directing Technical support, Operations, Network services and Customer service program. Hands on experience in improving production process operations, optimizing resource and capacity utilization, escalating productivity and operational efficiencies. Possess excellent communication, leadership, analytical and problem-solving skills. Adept at developing and implementing procedures. Highly familiar with ITAM, CIM, Cyber security, Patching and Infrastructure availability. Formulate and improvise to reduce the Capex, Opex and improve efficiency. Skilled at managing & leading teams for running successful business process operations & experience of customer relation service standards for business merit.
Experience
Global Product Manager
May 2023 — Present · Bengaluru, IN
Education
Birla Institute of Technology and Science, Pilani
Master's degree, Engineering
2017 — 2019
PR ENGINEERING COLLEGE
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
2008 — 2012
Skills
- Troubleshooting
- Sql
- Operating Systems
- Microsoft Sql Server
- Mysql
- C#
- Html
- Server Monitoring
- Incident Management
- Java
- Unix
- Ccna
- Itil V3 Foundations Certified
- C++
- C
- Networking
- Windows
- Ccnet
- Xml
- Itil
- Team Management
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