Dheeraj Sharma

About Dheeraj Sharma

I am a Sales & Operations professional with strong experience across optical retail, healthcare operations, customer handling, and sales environments. I bring a flexible, challenge-ready mindset and the ability to adapt quickly to any field or work environment.With hands-on exposure in optical stores, hospitals, retail operations, and sales-driven roles, I manage end-to-end customer journeys—from understanding requirements to delivering accurate, reliable solutions.I have practical experience in customer experience management, daily reporting, inventory control, billing, POS systems, insurance processing, and store operations. My optician background has strengthened my technical understanding and attention to detail, while my sales experience has enhanced communication, persuasion, and target achievement.Holding a Bachelor of Commerce, I combine business knowledge with operational execution. I work well both independently and in teams, follow SOPs, and perform effectively under pressure.I believe in learning on the job, adapting quickly, and giving my best performance regardless of the field or role. I am open to opportunities where dedication, responsibility, and a growth mindset are valued.

Experience

1. Patient Relationship Executive

   QHT Clinic

   Apr 2026 — Present · IN

   Patient Relationship Executive | QHT ClinicCollecting patient feedback, handling queries, coordinating with doctors, and ensuring a smooth and positive patient experience.

Education

• PRAGAY SANGEET SAMITI

  PRABHAKAR

• Mahatma Jyotiba Phule Rohilkhand University

  Bachelor of Commerce