Dheeraj Kheriwal
L2 VoIP Engineer | Expert in Voice Networks and Troubleshooting | Ensuring Seamless Communication Solutions
- Role
- Voip Network Engineer at Colt Technology Services
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Dheeraj Kheriwal
Telecom & VoIP Engineer with 9+ years of experience in Voice, VoIP, IMS, SIP, SS7, and…
Experience
Voip Network Engineer
Oct 2022 — Present · Gurugram, IN
As an experienced L2 VoIP Engineer, I specialize in providing effective solutions to complex customer network issues, with a strong focus on VoIP systems and voice product troubleshooting. Throughout my career, I have worked extensively across several voice platforms, ensuring seamless communication and optimal performance for clients.My expertise includes:VoIP Access Solutions: Troubleshooting and optimizing VoIP access for reliable and efficient communication.Voice Line (VLV): Resolving issues related to Voice Line services to ensure uninterrupted voice connectivity.CIC - UC (COLT Intelligent Communication - Unified Communication): Offering support for COLT’s unified communications solutions to enhance collaboration and productivity.G-SIP (Global SIP): Providing global SIP support for high-quality voice transmission and efficient network management.International NOC Support: Delivering critical support through Network Operations Centers for international voice networks, ensuring global communication reliability.I am passionate about resolving network problems and optimizing voice products, striving to improve the overall user experience while maintaining high service standards. My commitment to excellence drives me to constantly improve my technical skills and keep up with the latest developments in VoIP and unified communication technologies.
Education
Govt. ECB Ploytechnic college Bikaner
Diploma
2010 — 2013
Govt Chopra Sr. Sec. School gangasahar
12th
2009 — 2009
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