Dheeraj Gupta

About Dheeraj Gupta

With over 22 years of global experience, I’m a results-driven Senior Project & Program Manager leading digital and regulatory transformation across Banking, Financial Services, Tech, and Real Estate. My expertise is in orchestrating large-scale, cross-functional initiatives for Fortune 500 organizations including Microsoft, Barclays, Bank of America, and Sopra Steria.I thrive in dynamic, regulated environments—turning complex challenges into opportunities for growth. Whether recovering underperforming projects, driving Agile delivery, or aligning global teams across time zones, I’m recognized for my structured execution, transparent stakeholder engagement, and relentless focus on outcomes.Key Highlights- Led $3M+ digital transformation and regulatory programs (MiFID II, GDPR, SOX), delivering on-time and within budget- Oversaw global teams (UK, EMEA, India), achieving 100% SLA compliance and boosting delivery efficiency by 30%- Expert in Agile, PMO frameworks, vendor/offshore management, and ERP implementations (SAP, Oracle).I’m passionate about empowering teams, building resilient delivery ecosystems, and driving sustainable business value. Let’s connect if you’re looking for a strategic leader who delivers results in high-stakes environments!Skills Agile Project ManagementDigital TransformationRegulatory ComplianceGlobal Delivery LeadershipStakeholder EngagementOffshore & Vendor ManagementERP Implementation (SAP, Oracle)Risk & Governance

Experience

1. Senior Project Delivery Manager-microsoft

   Capgemini

   Aug 2024 — Present · Gurugram, IN

   Role: Global Delivery & Operations Manager – Procure-to-Pay (P2P) LifecycleKey Achievements & Responsibilities Led global P2P delivery & operations across AOC, APOC, and EMEA, ensuring regulatory compliance, timely vendor payments, and operational excellence. Oversaw invoice & payment processing for recyclers, vendors, and government agencies, achieving 100% SLA and compliance adherence. Served as the primary offshore escalation point, resolving cross-time-zone issues and ensuring uninterrupted global service. Ensured alignment with Microsoft’s environmental & sustainability mandates, enabling ethical recycling of hardware, batteries, and packaging.🤝 Partnered with Finance, Legal, and Environmental Compliance teams to deliver accurate reporting & audit-ready documentation. Championed process improvements, enhancing workflow efficiency, audit preparedness, and transparency across the P2P ecosystem. Managed cross-border teams & stakeholders, building a culture of accountability, service excellence, and continuous improvement.Impact: Strengthened Microsoft’s supply chain compliance while improving global coordination, sustainability, and financial operations performance.Core Skills: Service Delivery | Regulatory Compliance | Cross-Border Operations | Stakeholder Engagement | ERP & Agile Methodologies | Process Optimization

Education

• PGDAV COLLEGE DELHI UNIVERSITY

  Bachelor of Commerce - BCom(Hons), Commerce

• Kendriya Vidyalaya

  Higher Secondary (10+2), Business/Commerce, General

• The Institute of Chartered Accountants of India (ICAI)

  Chartered Accountant, Accounting and Finance

Skills

• Service Delivery
• Oracle E-Business Suite
• Team Management
• Procurement