Dheeraj Goyal

About Dheeraj Goyal

Over 22 years of accomplished cross-functional professional experience in IT product development, IT service delivery, project and program management in a global development environment. Delivered large complex enterprise level software solutions into Financial services, Retail, logistics, industrial automation and embedded systems sectors. Core competencies-Proven delivery management skills with the ability to manage multiple work streams and activities and deliver complex deliveries to tight deadlines-Extensive project and program management experience-People management skills, capable of supervising, motivating, training/coaching and managing permanent staff-Client Management skills, ability to engage with the key business stakeholders and deliver to their requirements. Ability to manage multiple stakeholders-3rd Party Vendor management skills-Forward thinking nature with demonstrable experience of proactively managing risks and issues, and devising their mitigations/resolutions-Regular structured status reporting to senior management and stakeholders-Experience in managing large, geographically dispersed teams-Excellent interpersonal and verbal/written communication skills, ability to deal with all users and IT groups. Ability to build sustainable client/partner relationships-Significant technical experience in design and development of windows and web applications using modern technologies and architecture-Adroit at quality processes and models like CMMi, ISO.

Experience

1. Delivery Manager

   Infosys

   Jan 2024 — Present · Maharashtra, IN

Education

• Indian Institute of Management, Lucknow

  Master of Business Administration (MBA), Finance, Marketing and Strategy

  2012 — 2014

• BIT Mesra Student-Industry Relations Cell

  MCA, Computer applications

  1998 — 2000

Skills

• Ms Project
• Data Warehousing
• Requirements Gathering
• IT Service Management
• Client Relations
• Account Management
• Software Development
• Project Delivery
• Business Process Improvement
• Customer Relationship Management (Crm)
• Sdlc
• Solution Architecture
• Software Development Life Cycle (Sdlc)
• Business Process
• Soa
• Resource Management
• Software Project Management
• Crm
• Itil
• IT Strategy
• Software Quality Assurance
• Pre-Sales
• Project Management
• Program Management
• Team Management
• Budgeting & Forecasting
• Rfp
• Integration
• Oracle
• Requirements Analysis
• Outsourcing
• Cost Management
• Service Delivery
• Business Analysis
• Global Delivery
• Business Intelligence
• Business Development
• Vendor Management
• Pmp
• Agile Methodologies