Dheeraj Gadde
Senior Salesforce Developer @East West Bank
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WORK HISTORY
Senior Salesforce Developer @East West Bank
Pasadena, CA, US
ABOUT DHEERAJ GADDE
I am a Senior Salesforce Developer with over 8 years of experience designing and delivering enterprise grade CRM solutions across Banking, Healthcare, Insurance, and Financial Services domains.My expertise spans Financial Services Cloud, Health Cloud, Sales Cloud, Service Cloud, and Experience Cloud, where I have led full-cycle implementations from architecture design to production deployment. I specialize in building scalable solutions using Apex, Lightning Web Components (LWC), OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures), and advanced Flow automation.In the banking sector, I have built AI-powered service experiences using Agentforce integrated with nCino and MuleSoft APIs to enable intelligent case routing, loan insights, and compliance-driven workflows. I have also implemented end-to-end Field Service Management solutions to optimize scheduling, reduce SLA breaches, and improve operational efficiency. Within healthcare environments, I have delivered HIPAA-compliant Health Cloud implementations, integrated EHR systems using HL7/FHIR standards, and developed predictive analytics solutions using Einstein and CRM Analytics to support care coordination and patient engagement.
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