Dheeraj Chauhan
Director | Global Delivery | Banking | Financial Services | Gaming | NIT | IIM | Ex-IBM/JPMC | Author
- Role
- Global Delivery Director at Nagarro
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Dheeraj Chauhan
Two decades of global experience - with 16 years at IBM and 2 years at JP Morgan - in leadership roles in Business Consulting, Digital Transformation, Engineering Management, and Technology Operations in Banking & Financial Services. AI-practitioner & Customer-focused thought leader with the ability to accomplish profitability by developing and implementing innovative solutions to complex problems. Led large & complex programs for some of the biggest BFSI customers such as Citibank, Barclays, DBS & JP Morgan.#Business development and delivery experience in the US, UK, Germany, & Singapore. Led multicultural & cross-functional teams to deliver complex programs from concept to implementation.#Proven track record in building highly optimized delivery organizations. Managed teams of up to 500 FTEs with direct responsibility for P&L.# Led AI CoE for Managed Services to identify use-cases and develop AI based solutions #Proficiency in various banking domains - Capital Markets, Corporate Banking, and Retail Banking.#One and a half years of leading money-based online game development adds a unique dimension to my experience.
Experience
Global Delivery Director
Jun 2024 — Present · Gurugram, IN
Global delivery head for multiple large, strategic accounts. Responsible for P&L, CSAT and Business growth. Leader of pre-sales for all large managed services deals in BFSI, Pharma and Automotive sectors in the company.# Additionally, I lead the AI CoE of the BU with a mandate to create an Agentic-AI framework, the associated delivery platform to build end-to-end AI solutions, bringing efficiencies across the entire spectrum of operations.
Education
Indian Institute of Management, Lucknow
PGDM, MBA
2008 — 2009
Birla Vidya Mandir
Intermediate, Science & Math
Motilal Nehru National Institute Of Technology
BE, Mechanical
1994 — 1998
McGill University - Desautels Faculty of Management
Master of Business Administration - MBA, Finance and Financial Management Services
University of Allahabad
B.E.
1994 — 1998
Indian Institute of Management, Lucknow
Master of Business Administration - MBA, Finance
Motilal Nehru National Institute Of Technology
Bachelor's degree, Mechanical Engineering
Motilal Nehru National Institute Of Technology
Bachelor of Engineering - BE, Mechanical Engineering
Motilal Nehru National Institute Of Technology
Bachelor of Engineering - BE, Mechanical Engineering
1994 — 1998
Bishop Conrad High School
High School, Science & Math
Skills
- Banking
- Team Management
- Program Management
- Project Delivery
- Pre-Sales
- Requirements Analysis
- Software Project Management
- Crm
- Service Delivery
- Process Engineering
- Business Analysis
- Global Delivery
- Strategy
- Knowledge Management
- Account Management
- Due Diligence
- Project Management
- Product Management
- Sdlc
- Solution Architecture
- Vendor Management
- Offshoring
- Management
- Team Building
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.