Dhawal Thacker
Simplifying supply chain using Data | Tiger Analytics
- Role
- Senior Analytics Consultant at Tiger Analytics
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Dhawal Thacker
As the Business Analyst at Amazon, my expertise lies in strategizing and optimizing resource plans for our EU customer service network. My role encompasses crafting cost-effective forecasts, leveraging key productivity metrics and ensuring service excellence across numerous categories and regions. The strategies our team develops are pivotal for managing a vast network of over associates, directly influencing the resolution of weekly customer queries. This position has honed my ability to thrive under pressure and manage complex projects, contributing significantly to the company\'s operational efficiencies and customer satisfaction levels.
Experience
Senior Analytics Consultant
Apr 2025 — Present
Education
IIT Kharagpur - Vinod Gupta School of Management
Master of Business Administration - MBA, General Management
2019 — 2021
BIT Sindri
Bachelor of Technology (B.Tech.), Civil Engineering
2012 — 2016
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