Dhawal Patel
Smarter Data=Better Decisions|Assisting Leadership with data-driven decision-making for strategic growth| Reporting and Data Analytics Manager | Forecasting ,Power BI, Excel Automation Champion
- Role
- Manager, Reporting and Analysis at Avaya
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Dhawal Patel
Strategic and result-driven Manager for Reporting and Business Analytics with overall 16+ years of broad-based experience in Business Operations, Requirement Analysis, Risk Mgmt, Forecasting, KPI Dashboards and Employee Experience. • Strong communication and collaboration skills, excellent project management experience in a matrixed environment, defining and monitoring project/program KPIs/OKRs, and demonstrated proficiency in communicating progress to stakeholders and executive leadership.• Guided team through the stages for successful analysis, design, development, testing and delivery of data analysis, predictive/statistical models, business insights and data visualization capabilities.• Excellent problem-solving, communication and interpersonal skills with an ability to persuade individuals at all levels and influencing without authority.• Develop, introduce and implement business analysis framework and standards. Build strong partnerships with stakeholders and team members.Technical Skills -Database/Reporting - SQL, Google Data Studio, Tableau,Power BI, Power PivotStatistical Tools - Excel, Hypothesis Testing, SheetsAutomation - VBA MacrosProgramming - PythonWeb Analytics - Google Analytics, Adobe Analytics, Speech AnalyticsSpecialties:Machine Learning - Regression, Classification and ClusteringBusiness Analytics - Site traffic reporting, customer behavior and interactions, upper and lower funnel analytics, SLA Performance analytics and reporting, Forecasting
Experience
Manager, Reporting and Analysis
Jan 2019 — Present · Hyderabad, IN
Education
BITS Pilani Work Integrated Learning Programmes
Master of Technology - MTech, Data Science and Engineering
2019 — 2021
Priyadarshini Engineering College, Higna Road
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
2002 — 2006
Symbiosis Centre for Management Studies- Pune
Master's degree, Business Administration, Management and Operations
2008 — 2010
Skills
- Data Analytics
- Project Management
- Process Improvement
- Team Management
- Cognos
- Sap Businessobjects
- Requirements Gathering
- Management Information Systems (Mis)
- Sql*Plus
- Kpi Dashboards
- Process Automation
- Customer Support
- Vba Macros
- Oracle Applications
- Sql
- Requirements Analysis
- Ivr
- Root Cause Problem Solving
- Avaya
- Service Delivery
- Business Analysis
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