Dhawal More
ServiceNow Developer @PwC | ITSM, HRSD, ITBM | Incident, Problem, Change Management | Flow Designer | Integrations | REST APIs| JavaScripting |Freelance Community|
- Role
- Servicenow Developer at PwC
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Dhawal More
ServiceNow Developer with 2.0 years of focused experience in developing and supporting ServiceNow implementations across ITSM, HRSD, and ITBM / SPM modules. Proficient in customizing core ITSM processes (Incident, Change, Problem), building intuitive HR Service Delivery workflows, and configuring ITBM functionalities such as Demand, Project, and Resource Management. Experienced in scripting with JavaScript, Glide APIs, creating custom applications, and integrating third-party systems using REST and SOAP APIs. Skilled in designing user-friendly Service Catalogs, automating workflows, and applying best practices to ensure scalable and maintainable solutions. Strong collaborator with agile teams, dedicated to improving service efficiency and user satisfaction.
Experience
Servicenow Developer
Feb 2024 — Present · Mumbai, IN
Education
University of Mumbai
Bachelor of Science
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