Dhaval Harshad Dhoyda

Team Supervisor @Tim Hortons

Ottawa, ON, CA

Maintained a hygienic and orderly food preparation area, elevating customer satisfaction ratings.• Collaborated with team members to ensure seamless operations during peak hours, contributing to efficient customer service and reduced wait times.• Demonstrated excellent multitasking abilities by managing both order-takingand food preparation tasks simultaneously, enhancing overall service speed.• Proactively identified and resolved customer concerns, ensuring a positive dining experience, and fostering customer loyalty.• Maintained consistent ratings in health department inspections by adhering to rigorous quality and safety standards during food preparation.• Achieved high accuracy in processing high volumes of customer payments, including cash, debit, and credit cards.• Ensured compliance with Health and Safety policies, resulting in reduced workplace accidents and injuries