Dharmesh Patel

Data & Documentation Specialist @SThree

London, GB

Providing advanced template/mail merge design for all documentation on all sales systems. Supporting users in integration of SAP, Siebel and MS Office to provide extended functionality. • Liaising with Support service departments and front office ensuring all word templates are developed to business requirements. • Providing Specialised Technical Support to IT Service Desk / Customer Service Team for MS Office / VBA / SAP/Apollo and Siebel documentation issues. Setting up/Supporting Site Replication Software.• Responsible for Diagnosing and resolving Template issues relating to SAP, Apollo Candidate & Client and MS Word, including Mail Merge Design. • Responsible for updating all policies relating to client and candidate data compliance• Responsible for all Subject Access Requests globally• Create report using various tools used by SThree• Dealing with daily Data Protection requests. E.g. unsubscribe removal and Subject Access requests.• Responsible for maintaining mailboxes (Daily cleaning of data protection mailboxes), record keeping of data protection request. General filing and organising.• Responsible for editing Visual Basic for Applications (VBA 6) procedures to increase functionality and integration of MS Office with SAP. • Provide support to data team