Dharmesh Parmar
Business & Technology Delivery Manager @Accenture UK & Ireland
Signup · Get unlimited contacts
WORK HISTORY
Business & Technology Delivery Manager @Accenture UK & Ireland
ProjectsMarks & Spencer | Major Incident Manager | Critical Cyber Recovery Program • Provided delivery support to a critical cyber security recovery programme (Apr–Jan 2026), moving the organisation from crisis response to stable BAU operations• Rapidly supported the stand-up of the Major Incident Management function during a large-scale cyber recovery, establishing governance, escalation paths, and operational controls.• Central coordination point for all P1/P2 incidents, engaging technical SMEs and providing clear, timely updates to senior stakeholders to accelerate service restoration.• Owned incident and change data accuracy, producing high-quality Critical Management Team (CMT) packs to support executive decision-making.• Supported governance of over Changes and 550 Major Incidents, maintaining control and compliance under intense operational pressure.• Facilitated ECABs and enforced high-risk change controls, ensuring all mandatory approvals (InfoSec, DA, Infrastructure) were secured prior to CABNew Look | Deployment Lead | POS Rollout• Directed the POS build process from requirements gathering through testing to release management, ensuring the £9M project was delivered on time and within budget.• Developed and executed a rollout strategy for over 300 retail outlets, coordinating across internal teams and third-party stakeholders.• Led the deployment of POS systems to 20+ pilot stores, ensuring quality control and readiness for a broader rollout.• Successfully reduced POS build time from 3 hours to 1 hour by streamlining processes and implementing automation to eliminate manual steps, significantly improving overall efficiencyCircle K | Application Architect | POS/Payment/Forecourt Replacement• Led vendor selection for POS, Payment, BOS, and Forecourt systems, leveraging retail expertise to inform decisions.• Developed and implemented Architecture Principles and a Blueprint, establishing a foundation for system workstreams.
EDUCATION
Sheffield Hallam University
Computer Network Engineering
SKILLS
ABOUT DHARMESH PARMAR
I love the excitement and challenge that comes with IT project management. It\'s like being the conductor of a symphony, bringing together different teams and technologies to create something extraordinary. Over the past 8 years, I have honed my skills in this field, and I am currently a Business & Technology Delivery Associate Manager at Accenture.In my role, I have had the privilege of working with clients across various industries, collaborating with them to design, develop, and deliver innovative and effective IT solutions. This has allowed me to gain a deep understanding of the unique challenges faced by different organizations and find tailored solutions to address their specific needs.Throughout my career, I have developed a reputation for building strong relationships with stakeholders at various levels. In a matrix environment, it is crucial to be able to motivate teams and align their efforts towards a common goal. By fostering open communication channels and ensuring clear expectations are set from the start, I have been able to guide teams to produce the required deliverables within the time, cost, and quality constraints of each project.But my work doesn\'t end when the project is completed. I believe in the importance of a smooth transition into business-as-usual (BAU) operations. To ensure this happens seamlessly, I provide ongoing monitoring and reporting on project budget and progress. This way, any potential risks or issues can be identified early on and addressed proactively.Looking ahead, my goal is to continue helping organizations achieve their strategic objectives through effective IT project management. I am excited about the opportunity to connect with like-minded professionals who are passionate about leveraging technology to drive business success. Let\'s connect on LinkedIn and explore how we can collaborate to make a difference in the world of IT project management.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.