Dharmendra Singh

Technical Delivery Manager @Tata Consultancy Services

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2023 — Present

Technical Delivery Manager @Tata Consultancy Services

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Reading, GB

Weekly status reporting to management, production release, post production support. Resource selection & onboarding, training plan. Resolution of customer complaints.Project planning, budget management, execution as per plan through experts.

EDUCATION

2018 — 2020

Scrum Alliance

Certified scrum master, Project Management

N/A

Project Management Institute Chennai Chapter

PMP, Information Technology Project Management

2011 — 2011

ITIL v3 Foundation

ITIL v3 foundation, Service Management

N/A

Udemy

Certificate, Cloud Computing

N/A

Indian Institute of Technology, Delhi

Project Management, Project Management

2016 — 2016

Axelo

Prince2 Foundation & Practitioner, Project Management

2001 — 2005

BLDEA CET Bijapur Karnataka, India

B.E, Information Science & Engineering

SKILLS

Managed ServicesSmscVasUssdSs7IT OperationsTelecommunicationsIvrVendor ManagementSmsService DeliveryManagementGsmManaged Services ImplementationPmpSystem DeploymentItil

ABOUT DHARMENDRA SINGH

19+ years in Telecom/Banking Industry; currently working as Technical Delivery Manager for Vodafone UK as an employee of Tata Consultancy Services.• Expertise in project management, service delivery management.• Expertise in planning, execution & delivery of projects.• IIT Delhi PM, PMP, CSM, Prince 2 Practitioner, ITIL v3 Foundation and Six Sigma yellow belt certified.

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Dharmendra Singh — Technical Delivery Manager at Tata Consultancy Services in Reading, GB | Unifers