Dharmendra Singh

Role
Tech Support Executive at NimbusPost
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Dharmendra Singh

With 5.10 years of overall experience including 2.6 years in Technical Support and a solid foundation in Customer Support, I bring a strong mix of client-facing expertise and technical problem-solving skills to dynamic IT environments.Currently, I am working as a Technical Support Engineer at NimbusPost Pvt. Ltd, a SaaS-based shipping aggregator platform that empowers eCommerce businesses and D2C brands by integrating multiple courier partners, enabling faster deliveries, real-time tracking, and cost optimization.In this role, I specialize in:Troubleshooting software functionality issuesApplication performance monitoring & end-user support API management and systems monitoringEarlier in my career, I gained extensive Customer Support experience, handling client communications, order management, and escalations — which helps me bridge customer experience with technical operations.Passionate about innovation, problem-solving, and continuous learning, I aim to expand my expertise in SaaS platforms, automation, and IT operations, while contributing to impactful technology-driven outcomes.

Experience

  1. Tech Support Executive

    NimbusPost

    Feb 2023 — Present · Gurugram, IN

Education

  • Kumaun University

    Bsc

    2014 — 2017

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Dharmendra Singh — Tech Support Executive at NimbusPost in Gurugram, HR, IN | Unifers