Dharmendra Rai

About Dharmendra Rai

Creative & result-driven IT professional with over 17 years of combined…

Experience

1. Senior Delivery Manager

   Sun Life

   Mar 2023 — Present

   Managed a cross-functional team of 40 resources including Architects, Developers, Testers, and Business Analysts across multiple projects & geographies with a high level of collaboration and communication, resulting in reduced resource wastage and higher reliability • Led the requirements gathering, planning, development, budgeting, and delivery of various products that were globally distributed on multiple OS • Communicated the delivery status of the projects regularly to the leadership team and business stakeholders • Introduced process changes to maintain quality as the team increased in size and expanded to multiple locations • Provided overall leadership to the entire project team including managing deliverables of other functional team leaders • Liaised with internal/external clients to determine specific requirements and expectations; managed client expectations as an indicator of quality • Recognized issues and risks promptly; developed/implemented appropriate mitigation and contingency plans • Coordinated multiple medium and small-sized projects in a mature onshore/ offshore model • Coordinated project schedules and execution with offshore teams to ensure timely and quality deliveries • Tracked and created project status reports and presented report status to the client • Implemented organizational development processes that improved interactions among external vendors, product development, release engineering, product support, product management, IT, and corporate sales

Skills

• Javascript
• C#.net
• Web Services
• Wcf Services
• Asp
• Microsoft Sql Server
• Mvc