Dharmendra Pradhan

About Dharmendra Pradhan

To obtain a senior level in cyber/ Information security Domain to utilize my extensive…

Experience

1. Senior Security Analyst

   Accenture

   Feb 2021 — Present

   Hands-on experience in Firewall (Palo alto & FortiGate) and Proxy (Bluecoat, Symantec Cloud) Configuration, Administration and Troubleshooting. • Handling device level and infrastructure level changes as per client requirement • Weekly CAB representation, Governance call representation, Weekly deck preparation and representation. • Firewall rule-base, Query, Validation and Implementation and Optimization. • Handling daily trouble tickets providing resolution as per SLAs. • Perform and create procedures and SOPs for project related for faster issue resolution. • Involved in Technical discussions with clients before implementing any new configurations. • Coordinating with Vendors for trouble tickets raised with respect to device level issues. • Ensuring SLA compliance and Severity tickets as per Standard operation procedures • Managing and Troubleshooting Site to Site VPN (Tunnel Mode & Interface Mode) and SSL VPN and Remote access VPN. • New VPN form creation and VPN set up configuration as per project Requirement. • Manage and resolve firewall related incidents • Respond to and investigate potential alerts from Monitoring solutions. • Firewall Patching and updates. • URL filtering, Anti-Virus, IPS. Device Hardening. • Global protect with SAML Authentication for MFA. • Upkeep of the Vendor IPSec VPN Tunnels.S2S tunnel creation and Troubleshooting. • On-prem Proxy Bluecoat In house users URL filtering (http, https & FTP), SSL Intercept, Content filtering (type of files) • Symantec Cloud Proxy (For Unified agent): Remote user URL filtering for the traffic intercepted by installed unified agent, SSL Intercept, Content filtering for threat filtering need to design for remote user. • Security device log analysis and Audit. • HLD, LLD, Runbook, KT document Preparation as per the Project • Performed Security audit (Splunk, Firewalls, Server and applications) with gaps finding and remediation.