Dharmendra Panthi

About Dharmendra Panthi

Steering operations for prominent Retail Giants, I manage high-scale categories while…

Experience

1. Store Manager

   FirstCry.com (BrainBees Solutions Ltd.)

   Jun 2024 — Present · Bhopal, IN

   Managed the largest category in kids\' products in Asia and the Middle East, overseeing more than 2 crore products from 1500+ brands and available in 1500+ stores across the country.• Handled both apparels and non-apparels for kids aged 0 to 12 years, ensuring comprehensive product offerings.• Oversaw operations of a sq.ft. Large Format Retail (LFR) store, which was the largest in MPCG, featuring 17 categories and a product range of over 2 lakhs items.• Led the entire store as the Store Manager at Firstcry in DB Mall Bhopal, ensuring adherence to retail standards and operational excellence- Controlled all retail operations with a focus on driving sales, people management, category management, and customer service.• Managed customer complaints and concernsprofessionally, and conducted detailed analysis of customer-centric buying trends and their impact on profits.• Took charge of shrinkage control, inventory management, and human resource planning, aligning strategies with business goals.• Established direct communication with vendors, area and regional managers of multiple brands to ensure smooth operations and review performance feedback.• Supervised a team of over 30 members, contributing to a monthly revenue generation of more than 50 lakhs for the company.• Developed and implemented promotional strategies to enhance in-store conversion rates and departmental performance, elevating store display standards.• Conducted performance appraisals and identified training needs to support career development of the personnel.• Became the Lead-to-go person for the management in reviewing a sick department of the store organization into the profitable venture through effective department planning• Forecasting an environment of superior Clint experience by coaching team on yearly & Quarterly performance Review• Impactful record of building good performing team, implementing continuous improvement programs

Education

• Jaipuria Institute of Management

  PGDM/MBA, Marketing and Finance

• Career College Bhopal

  Bachelor of Business Administration - BBA, Marketing and finance