Dharmendra Kumar Singh

About Dharmendra Kumar Singh

Aftersales and spare parts professional with 7+ years of experience across passenger vehicles and commercial vehicles, currently working as Territory Parts Manager – Workshop at Ashok Leyland (Kolkata).Experienced in driving parts offtake, workshop profitability, VOR reduction, inventory optimization, and dealer operations across assigned territories. Strong exposure to OEM parts systems, dealer management, workshop productivity, and counter sales growth.Previously associated with Tata Motors (Spare Parts – Sales) and GoMechanic, handling aftermarket operations, key accounts, and workshop networks. Adept at working in competitive, price-sensitive markets while strengthening genuine parts penetration.

Experience

1. Territory Parts Manager

   Ashok Leyland

   Jan 2026 — Present · Kolkata, IN

   Responsible for managing end-to-end spare parts operations and workshop support across the assigned territory in Kolkata, ensuring timely availability of genuine parts, reduction of Vehicle Off Road (VOR) cases, and optimization of dealer inventory health. Driving parts offtake and counter sales growth through effective planning, scheme implementation, and dealer engagement. Working closely with dealer principals, workshop managers, and parts teams to improve workshop productivity, turnaround time, and profitability. Monitoring key performance indicators such as fill rate, stock aging, emergency orders, and warranty parts compliance, while ensuring adherence to defined processes and systems.

Education

• Hindustan University

  Bachelor's degree

  2013 — 2017