Dharmendra Dixit

About Dharmendra Dixit

Led and managed day-to-day operations for Oswaal Books, including production, supply chain, logistics, and inventory management.Implemented process improvements and streamlined workflows resulting in a 15% increase in operational efficiency.Collaborated with cross-functional teams to ensure timely delivery of products to customers while maintaining quality standards.Developed and implemented training programs for new employees to improve productivity and reduce errors.Monitored inventory levels, planned procurement, and managed relationships with vendors to ensure timely delivery of raw materials.Established KPIs and implemented performance metrics to measure progress and identify areas for improvement.Conducted regular audits of production facilities and supply chain processes to ensure compliance with regulatory standards and company policies.Coordinated with finance teams to ensure accurate billing and payments to suppliers and vendors.Initiated and implemented cost-saving measures resulting in a 10% reduction in operational expenses.Analyzed market trends and customer feedback to identify new product opportunities and improve existing products.Established and maintained relationships with key stakeholders, including suppliers, vendors, and regulatory authorities.Created and maintained operational manuals and process documentation for all departments.Trained and mentored employees to develop leadership skills and improve performance.Managed and resolved conflicts among team members and between teams.Planned and executed budgets for operations, supply chain, and logistics departments.Implemented safety protocols and compliance measures to ensure a safe working environment for all employees.Developed and implemented disaster recovery and business continuity plans to ensure uninterrupted operations during emergencies.Conducted regular meetings with senior management to report progress, discuss challenges, and develop solutions.Worked with HR teams to identify staffing needs and recruit top talent.Contributed to strategic planning and decision-making processes as a key member of the leadership team.

Experience

1. Operations Manager

   Oswaal Books

   May 2021 — Present

Education

• IIMS Pune

  Master of Business Administration (MBA), Marketing/Marketing Management, General

  2010 — 2012

• St. John's college Agra

  Bachelor of Science (B.Sc.), Mathematics

  2007 — 2010

Skills

• Team Management
• Microsoft Office
• Purchase Orders
• Management
• Materials Management
• Marketing Strategy
• Market Research
• Ethical Decision Making
• Negotiation
• Logistics Management
• Customer Relations
• Key Account Management
• Customer Service
• Business Strategy
• Marketing
• New Business Development
• Sapr/3
• Social Media
• Business Development