Dharma Teja
Servicenow Developer Admin @Cognizant
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WORK HISTORY
Servicenow Developer Admin @Cognizant
Phoenix, AZ, US
EDUCATION
Campbellsville University
Master's degree, Computer Science
ABOUT DHARMA TEJA
ServiceNow Developer/Administrator with 7+ years of experience delivering scalable ITSM solutions across Incident, Problem, Change, Asset Management, CMDB, and Service Catalog. Skilled in scripting with JavaScript, AngularJS, GlideRecord, and GlideAjax, along with REST/SOAP API integrations and LDAP.I’ve led end-to-end implementations, customizations, and performance tuning across global environments. Strong in Discovery, Orchestration, and data integrations using transform maps and external sources. Comfortable working in Agile/Scrum environments and aligning solutions with ITIL best practices.Currently supporting enterprise ServiceNow initiatives at Delta Airlines, driving automation, efficiency, and user experience improvements.
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