Dharani Tharan
Technical Account Manager - Customer Support at Freshworks - ITILv4 | Ex Amazon
- Role
- Technical Account Manager at Freshworks
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Dharani Tharan
7 years of experience in quality and defining quality metrics, mentoring teams, customer experience and driving continuous improvement. Experienced in reporting and leadership in customer service, stakeholder engagement, and delivering seamless customer experiences. Skilled in identifying business gaps and implementing scalable solutions. Calm under pressure and effective in fast-paced, dynamic environments. Versatile communicator with strong written and verbal skills. Proven track record in enhancing customer satisfaction, operational efficiency and leadership. Passionate about collaboration, innovation, and solving complex business challenges.
Experience
Technical Account Manager
Apr 2024 — Present · Chennai, IN
Education
Dr.G.R.Damodaran College of Science
Bachelor's degree, computer applications
2015 — 2018
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