Dhanwant Singh

Shelter Support Worker - Peel Reception Centre (Refugee Services - Hostel Services Program) @COSTI

Regional Municipality of Peel, ON, CA

Manage daily shelter operations, including client intake, orientation, conflict resolution, and safety monitoring to ensure a secure and supportive environment.Provide trauma-informed, client-centered care to individuals facing displacement and settlement challenges, fostering trust and empowerment.Connect clients to essential resources such as housing, healthcare, legal aid, and settlement services, facilitating their successful transition.Maintain meticulous documentation and incident reports while strictly adhering to confidentiality and shelter policies.Promote an inclusive, respectful, and culturally sensitive atmosphere that honors the diverse backgrounds of all residents.Collaborate effectively with interdisciplinary teams to create and implement coordinated service plans tailored to client needs.Demonstrate professionalism, adaptability, and sound judgment in high-pressure and crisis situations.Uphold safety and operational structure through strong organizational skills, thorough documentation, and effective teamwork.