Dhanushya Krishnarajendran

About Dhanushya Krishnarajendran

Highly skilled Network Engineer with more than several years experience in the IT…

Experience

1. Technical Consulting Engineer

   Cisco

   Aug 2019 — Present · Bengaluru, IN

   Working as a TAC Engineer, proving support for configuration, debugging, troubleshooting and administration of products like ASA (Adaptive Security Appliance) Firewall 5500 Series, Firepower Next Generation Firewall (NGFW), Firepower Threat Defense (FTD) – 2100, 4100, 9300 series, Firepower Management Center (FMC), Sourcefire and Firepower Next Generation IPS/IDS, Virtual FMC and FTD, Threat Grid appliances, SSL Appliances.• Technologies handled include - ASA, NAT, QoS, 3DES, High availability(failover), Deep packet inspection, URL filtering, Snort processes, Virtual firewalls, VPN basics, TCP/IP protocols, Application layer protocols (HTTP, HTTPS, FTP, DHCP, DNS) • Responsible for resolving moderately to highly complex technical problems, depending on the customers\' need Creating and editing Websense policies for internet by coordinating with client as well as internal security team• Handle escalations and work directly with developers in case complex troubleshooting is required• Simulate difficult technical problems in lab environment to reproduce faulty behavior• Dealt with clients from industries (like Medical, Banking, and Education) on a one-to-one basis, understanding and examining their business requirements, eventually coming up with appropriate Network Security troubleshooting.• Instances of critical network outages were strategically handled in real time.• Provide Security consultation to customer on threat landscape, adaption of best practices and technology.

Education

• Sri Krishna College of Engineering and Technology

  Bachelor's degree

  2010 — 2014