Dhanush R.
Senior Business Analyst @New Mexico Supreme Court
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WORK HISTORY
Senior Business Analyst @New Mexico Supreme Court
Albuquerque, NM, US
Analyzed 1M+ case records, fixing 15% data issues and improving reporting accuracy. Resolved 100+ service requests monthly with IT and court teams. Orchestrated the UAT lifecycle for a statewide case management system upgrade, managing the end-to-end execution of 200+ test scripts and documenting system enhancements to ensure seamless project implementation. Partnered with finance/procurement to verify invoices and track $2M+ in IT purchases. Created 50+ process/workflow documents to improve audits and onboarding. Facilitated sessions with 10+ courts to align IT projects with judiciary needs. Enforced data governance, achieving 99% accuracy in case reporting. Reduced reporting turnaround by 20% with process improvements. Introduced 3 new data-driven practices to improve reporting and court collaboration.
EDUCATION
Jawaharlal Nehru Technological University
Bachelor's degree, Mechanical Engineering
University of North Texas
Masters of Science, Information Systems and Technology
ABOUT DHANUSH R.
As a Senior Business Analyst at the New Mexico Supreme Court, I focus on enhancing data accuracy, governance, and reporting efficiency. By analyzing over one million case records and resolving data issues, we have improved judiciary operations and reporting. Collaborating with IT, finance, and court teams, we resolve service requests, verify invoices, and streamline procurement processes, ensuring alignment with organizational goals. Currently pursuing a Master of Science in Information Systems and Technology at the University of North Texas, I am committed to furthering my expertise in data-driven practices and process optimization. My work aligns with my goal of driving impactful technology-enabled transformations in judicial and organizational systems.
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