Dhanush Kumar
Employee
- Role
- F & a Operations Processing Senior Rep at NTT DATA
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Dhanush Kumar
F&A Operations processing Senior Rep with 24+ months experience. Skilled communicator who…
Experience
F & a Operations Processing Senior Rep
Jul 2023 — Present · Chennai, IN
Maintained an overall safe work environment with employee training programs and enforcement of safety procedures. Maintained database systems to track and analyze operational data. Collected, arranged, and input information into database system. Resolved issues through careful research and follow-up with customers. Answered questions quickly via email or return phone call within SLA. Trained newly hired employees on company policies and procedures regarding diverse situations. Team Leadership: Supervising and mentoring junior staff, providing training, and ensuring team performance meets organizational standards. Risk Management: Identifying financial risks and developing strategies to mitigate them. Process Improvement: Identifying areas for improvement in financial processes and implementing changes to enhance efficiency and accuracy. Regularly review and update company policies and employee handbooks.
Education
SRM University
Bachelor of Commerce - BCom
2018 — 2021
Easwari Engineering College(SRM Group)
Master of Business Administration - MBA
2021 — 2023
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