Dhanush Babu
Resolution Specialist | Healthcare SaaS | Client & Process Problem-Solving (Insurance & Tech Background)
- Role
- Resolution Specialist at CareStack™ - Dental Practice Management
- Location
- Thiruvananthapuram, KL, IN
- LinkedIn followers
- 500 followers
About Dhanush Babu
Results-driven professional with experience in project coordination, process management, and client onboarding within global operations. Skilled in workflow tools (Salesforce, ServiceNow, Spinnaker), data analysis, and stakeholder communication. Recognized for process improvements and award-winning performance. Currently pursuing a Business & Marketing Analytics program with AI tools (GUVI) to strengthen skills in analytics, profile automation, and decision-making. Seeking to leverage analytical and project management abilities in a PMO role to drive implementation success and operational excellence.
Experience
Resolution Specialist
CareStack™ - Dental Practice Management
Feb 2026 — Present · Trivandrum, IN
Resolution Specialist at CareStack, supporting U.S-based dental practices by analyzing and resolving product and workflow issues across billing, insurance, scheduling, and practice management systems. Collaborate closely with internal product, engineering, and operations teams to drive timely resolutions, meet SLA and quality standards, and improve overall customer experience in a healthcare SaaS environment.
Education
Mar Baselios College of Engineering and Technology (Autonomous) | Thiruvananthapuram | Kerala
Bachelor's degree, Electrical, Electronics and Communications Engineering
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