Dhanesh Vashist
Business Analyst @TELUS Health
North York, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2022 — Present
Business Analyst @TELUS Health
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Toronto, ON, CA
Forecasting and SchedulingData AnalysisProviding Insights for Day on day OperationsHistorical and Variance AnalysisBudget to Triage AnalysisProviding detail insights/waterfall for changes to Financial and Production
EDUCATION
2002 — 2004
Changu Kana Thakur Jr College
High School
2004 — 2007
Pillai College of Arts,Commerce and Science
Bach. Of Management Studies
1990 — 2002
P.R.I.A school, Rasayni
S.S.C
SKILLS
Forecasting and PlanningLeadershipAnalytic Problem SolvingIssue Resolution ManagementLean ProjectsWorkforce AnalyticsTrainingManagementCall CentersCustomer SatisfactionOutsourcingBusiness Process ImprovementVendor ManagementVersatile, Hardworking Individual, Driven to Exceed ExpectationsData Analysis
ABOUT DHANESH VASHIST
14 years contact center experience as a Deputy manager as well as Workforce and Client/Vendor Management
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