Dhananjay Nagpure
EY | Supply Chain | Aera l IT Service Management
- Role
- Consultant at EY
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Dhananjay Nagpure
An Engineer graduate from RGPV University. Pursued PGDM General Management from Welingkar…
Experience
Consultant
May 2022 — Present · Pune, IN
Adept at managing client relationships and ensuring product adoption.Key Responsibilities handled:1.Onboard and train clients on product usage.2.Address client feedback and manage escalations.3.Monitor product performance and client satisfaction metrics.Competencies:• Business Process Management • Process Automation• Team Management • Change Management • Problem Management • Problem Analysis and Solving Techniques• Supply Chain Analytics• Service Management • Stakeholder Management • Continuous Improvement and process enhancement• Adherence to SLA, Improvising service levels
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