Dhana Abishek Jeyakumar
Senior Fulfillment Associate (T2) @Hive
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WORK HISTORY
Senior Fulfillment Associate (T2) @Hive
Berlin, DE
Process Analysis & Bottleneck Identification: Analyzed daily outbound workflows to identify recurring bottlenecks. Provided feasibility assessments to the Operations Manager, proposing solutions that improved overall workflow efficiency.Lean Management: Applied lean principles to reorganize storage space based on product velocity (ABC analysis), optimizing slotting to reduce picker travel time and improve picking efficiency.Quality Assurance & Error Reduction: Executed and managed accurate picking, packing, and kitting tasks while concurrently monitoring mistake rates. Investigated root causes of shipping errors and implemented checkpoints to reduce error rates and maintain SLA compliance.
EDUCATION
IEC Group of Institution
Bachelor of Technology - BTech
GISMA Business School
Master of Science - MS
ABOUT DHANA ABISHEK JEYAKUMAR
Operations professional with a background in Computer Science and a Master\'s focused on Management. I joined Hive to understand fulfillment operations from the ground up, and over the past two years, I\'ve worked hands-on to ensure inventory accuracy and improve picking efficiency.Now, I am looking to bridge the gap between the operational floor and strategic process design. I am passionate about applying lean management principles to identify bottlenecks, optimize workflows, and enhance the capabilities of our in-house Warehouse Management System (WMS). I thrive on taking data from tools like Metabase and turning it into actionable process improvements that reduce error rates and maximize shipments per hour.Deep Platform Knowledge: 2+ years of daily experience with Hive\'s inbound, outbound, and inventory systems.Technical Fluency: Engineering background allowing seamless collaboration with the tech-team on WMS feature conception and testing.Project Execution: Experience using Jira, Notion, and Asana to manage workflows and drive cross-functional projects with operations and support teams.Data-Driven Mindset: Proven track record of using data analysis (Metabase, SAP) to solve complex problems, supported by my Master\'s thesis on optimizing outbound operations.
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