Dhan Thakur
Product Manager at ICICI Bank
- Role
- Product Manager - Payments, Wallet & Digital Partnerships at ICICI Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Dhan Thakur
Product Manager with 19+ yrs experience in Banking / Financial Services Domain, Mutual Fund Operations, Business Analyst / Management, Business Intelligence, Project Management, Product Management.
Experience
Product Manager - Payments, Wallet & Digital Partnerships
Apr 2022 — Present · Mumbai, IN
Accountable and responsible for product conceptualization, solution design, product specifications, improving UI/UX, design roadmap and execution for ICICI Bank’s Pockets Wallet app. • Fully own the assigned product including research, market trends, competitor offerings, conceptualization, acquisition, adoption, engagement and customer insights to identify new opportunities. • Innovate, Identity, propose and develop new products/features to drive the growth of Digital Banking Platform. • Identifying growth areas for new API development and ensuring adoption among all channels and stakeholders to improve business process or enhance user journey. • Collaborate with engineering, design, and operations teams to define product requirements (BRDs). • Support business in case of live issues by coordinating with technology and getting it resolved in the expected TAT. • Conduct periodic meetings with business partners to share overall status of work, progress, issues etc. • Involved in stakeholder management and communication across Marketing, Technology, Fraud, Risk, Legal, Compliance, Customer service team and Platforms teams to drive new initiatives and ensure successful delivery. • Managed partnerships with networks (Visa), BIN Sponsors, card manufactures, issuers, payment gateways and vendors to deliver scalable payment solutions. • Comply with the guidelines of the regulators for wallet platform. • Ensure compliance with regulatory standards (KYC, AML, RBI mandates). • Implement risk mitigation strategies and ensure adherence to regulations.
Education
Accredian
Global Certificate in Product Management, Product Management
Dnyanmata English High School
X, General Subjects
1996 — 1997
Smt. Manibai Gujrati High School
H.S.S.C, Science
1998 — 1999
Amravati University
Bachelor of Science (B.Sc.), Computer Science
1999 — 2002
Amravati University
Master of Computer Science, Computer Science
2002 — 2004
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