Dhamodharan Thanananda Pillai

Assistant General Manager @Toppan Merrill

IN

Experienced IT Leader with a strong background in managing global network operations and infrastructure projects across APAC, EMEA, and the U.S. Proven ability to lead cross-functional teams, develop strategic IT roadmaps, and implement cutting-edge technologies to support organizational goals. Strategic Leadership & Team Managemento Led cross-functional teams to develop and execute performance improvement strategies aligned with organizational goals.o Conducted regular strategic meetings with global and local teams to define and refine the IT roadmap.Infrastructure & Cloud Architectureo Designed, developed, and implemented network architectures across global Toppan Merrill sites.o Spearheaded the evaluation and planning for datacentre migration from on-prem to Azure Cloud.Project Management & Operationso Successfully migrated and deployed IT infrastructure for critical production offices at Chennai and Coimbatore in tight timeframes.o Delivered timely, sensitive customer and operational feedback to clients, consistently meeting daily deadlines.Technical Expertiseo Networking: Cisco Catalyst 9500/9400/9300, Nexus 9k/7k/5k/2k, ISR routers (4k/8k), WAAS, and DNAC.o Security & Access: Palo Alto, FortiGate firewall, Forti Manager, Cisco ISE, HP Aruba ClearPass, Checkpoint Virtual Systems.o Load Balancing & Optimization: F5 Big IP (physical & virtual), SSL certs, iRules, APM, Application Load Balancer.o Cloud & Connectivity: Azure ExpressRoute, site-to-site VPN, VNet configuration, NSGs, Azure Load Balancing.o Protocols & Technologies: VDC, HSRP, BFD, BGP, OSPF, SDWAN, EIGRP, DMVPN.o Wireless: Cisco, Adtran, Extreme, Meraki.Budget & Procuremento Oversaw IT procurement and managed budgeting processes efficiently.ITIL Processeso Managed Incident, Change, and Problem management queues to ensure seamless IT service delivery.Recognized with: Best Manager – 2018 Best Team – 2017 & 2023Operation Excellence and Leadership