David Robbie
Chief Performance Officer @Dm Integrated
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WORK HISTORY
Chief Performance Officer @Dm Integrated
Spearheading the transformation of business systems and reporting into a performance-driven, data-centric environment, enhancing operational efficiency. • Implementing a new SaaS system across the organisation, focused on customer experience, satisfaction and operational efficiency metrics. • Collaborated with cross-functional teams to ensure seamless integration and user adoption, resulting in a 30% increase in customer engagement and 20% increase in operational efficiency
EDUCATION
Heriot-Watt University
Master of Business Administration - MBA
Glasgow Clyde College
HNC Electronics
SKILLS
ABOUT DAVID ROBBIE
As a strategic-thinker and future-focused management & technology leader, I am acclaimed for leading scalable programmes and delivering new propositions to drive customer acquisition, retention, revenue, and profit. Along with my strategic leadership and IT management expertise, I leverage my business acumen and financial acuity to undertake new initiatives and diversify income streams. I am adept at producing market-driven roadmaps while embracing organisational needs and commercial demands. Over the years, I have been successful in producing positive results in each of my professional roles and have a consistent history of advancing defined company goals. Besides this, my past roles give a deeper insight into my routine-based responsibilities and key accomplishments. Major Strengths: • My core expertise includes strategic planning, project/programme management, operations/facilities management, business development, product development, continuous improvement, risk management, and team leadership & training. • Articulate communicator and trusted advisor & consultant; adept at engaging with senior leadership to enhance decision-making on key products and services, emphasising cost, quality, performance, and compliance objectives. • Solution-oriented individual with expertise in resolving challenges, crafting risk mitigation roadmaps, and eliminating obstacles that impact progress, subsequently cultivating performance-driven culture. • Well-versed in leading highly competent teams, providing mentorship, as well as building cross-functional relationships with teams, clients, and stakeholders across multiple geographic locations.
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