Daniele F.
Group IT Delivery & Workplace Analyst @Charles Taylor Insuretech
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WORK HISTORY
Group IT Delivery & Workplace Analyst @Charles Taylor Insuretech
Turin, IT
Spearheaded M&A integration for local branches in Italy and EMEA, enhancing operational efficiency. • Implemented IT hardware and data migration strategies, ensuring seamless user and application integration on Azure and O365. • Managed workplace facility services, optimizing office relocations and expansions while adhering to H&S standards.
EDUCATION
ITIS A Avogadro - Torino
High School
SKILLS
ABOUT DANIELE F.
IT professional with 20+ years of international experience in Microsoft infrastructures and complex project management. I have strong expertise in Microsoft 365, Windows Server, Active Directory/Entra ID, Intune and SharePoint Online, combined with Azure and AWS certifications. I would be glad to contribute my technical and project management skills to support your company in developing modern and scalable Microsoft solutions. Excellent experience in I.T. Accomplished in establishing full life cycles on numerous projects from initial conception to completion, including customer liaison, testing to implementation as well as 1st, 2nd and 3rd line support. Pro-active approach to maintaining the delivery of I.T. services and technology projects within scope, timescales and process limitations in a customer focused, multi-site business environment. Possessing a broad range of operational and IT support skills and some significant achievements within Customer Services / Technical Support. A regular contributor of ideas and solutions for changes to IT dept. processes and quality procedures. Specialties: Service Improvement, Finding and implementing solutions,Trainer, Quality, Networking, Troubleshooting, Customer Service Excellence, Fast resolutive steps. Fields: Banking, Finance, Pharmaceutical, Automotive, Production environment, Client-care, Customer service.
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