Daniel Ferrero

Customer Success Lead @Frontlineiq

Montreal, QC, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jan 2025 — Present

Customer Success Lead @Frontlineiq

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EDUCATION

1989 — 1990

Université de Montréal

Master of Science (M.Sc.), Computer Sciences - Artificial Intelligence

1980 — 1983

Université de Montréal

Bachelor of Science (B.Sc.), Computer Science

SKILLS

Solution SellingCustomer SatisfactionEnterprise SoftwareProduct ManagementSoftware Project ManagementSpeech RecognitionMobile DevicesTeam LeadershipCustomer Relationship Management (Crm)Consultative SellingApplicant Tracking SystemsProject ManagementStart-UpsSalesforce.comMobile TechnologyTelecommunicationsProgram ManagementIvrChange ManagementGo-to-Market StrategyProfessional ServicesManagementChannel PartnersCrmSoftware EngineeringProcess ImprovementTechnical LeadershipSaasProgram CoordinationIntegrationProject PlanningOrganizational LeadershipAgile MethodologiesLeadershipSchedule ControlCloud ComputingStrategic PlanningManaged ServicesTeam ManagementPre-Sales

ABOUT DANIEL FERRERO

A dynamic executive with extensive expertise in Portfolio Management, Solution Strategy and Delivery, Account Management, Customer Success, Business Consulting, Systems Integration, and Sales Engineering. Proven ability to cultivate key relationships and effectively translate strategic goals into on-premise or hosted technology solutions. My experience and expertise include: • Professional and Managed Services • Customer Sucess Management • Integration Services • Cloud Services • Service Business and Revenue • Service Delivery • Operational Excellence • Service Productization • Process Development and Re-engineering • SaaS

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