David Fabian

About David Fabian

Results-oriented Financial Operations Professional with over 18 years’ of hands-on…

Experience

1. District Manager

   Jackson Hewitt Tax Service Inc.

   May 2017 — Present · Cincinnati, KY, US

   District Manager, Full P&L responsibility for 33 company owned offices. I have taken on increasing amounts of responsibility, projects and have become a respected leader in the region and company.Took over a district that included 3 states, immediately began recruiting, hiring and training our staff, opened up (at the time 24 offices) full staffed. Took the district to the top 10 our of 65 districts in the first year and the following 2 seasons.Quickly identified and promoted great talent into key positions for leadership, instructors and support staff.With the right people in the right place we focused on brand loyalty, client retention and client satisfaction. These KPIs that we focused on paid dividends very quickly by increasing Market share and overall profitability with reduced expenses such as turnover of staff, allowing us to back fill only as needed.I continued to refine our team and I developed an Assistant District Manager to be promoted to DM, currently in the top 15 of the company. I have since hire a second ADM who quickly rose to the top and is the leader of the Regional ADMs support team. Currently have a strong bench for promotion.Strong financial acumen, cost and expense control in order to be as profitable as possible and not choke off business by cutting too much cost.High level of overall operational execution to ensure consistent execution at all levels of my organization.I pride myself on creating a great and enjoyable work environment by fostering a culture of having fun while getting our job done and focusing on our customers. I am a fair, firm and consistent leader who loves a great challenge and having fun while executing our business plan.

Education

• Wright State University

  BS/BA

  1992 — 1997

• Xavier University

  Master of Business Administration (MBA)

  1999 — 2001

Skills

• Loss Prevention
• Training Facilitation
• Operations Management
• Sales Operations
• Customer Service
• Human Resources
• Multi-Unit
• Associate Development
• Facilities Management
• Microsoft Office
• Sales
• District Management
• Recruiting
• Train the Trainer
• Staff Development
• Business Development
• Training Delivery
• Management
• Team Building
• Performance Reviews
• Performance Management
• Employee Training
• Inventory Management
• Coaching
• Marketing
• Hiring
• Retail
• Cross-Functional Team Leadership
• Profit
• Leadership
• Leadership Development
• Store Management
• Income Statement
• Staff Retention
• Training
• Customer Satisfaction
• New Business Development
• Project Management
• Sales Management
• Change Management