Dezeray Edwards

About Dezeray Edwards

I am a technology leader specializing in solution architecture, cloud services, AI and cybersecurity, with a strong track record of developing high performing technical teams and delivering solutions that drive business outcomes. As a Manager of Solution Architecture at Lumen, I lead teams of Solution Engineers through complex presales engagements, ensuring alignment across sales, product, and customer stakeholders while translating business needs into scalable technical strategies.My strengths include executive communication, cross functional partnership, process optimization, and guiding teams through rapidly evolving technology landscapes. I’m passionate about building inclusive, growth oriented team cultures and helping organizations adopt cloud, edge, and security solutions that create measurable impact.

Experience

1. Manager, Solution Architecture

   Lumen Technologies

   Jun 2023 — Present · Tulsa, OK, US

   SOLUTION ARCHITECTURE MANAGER | LUMEN | JUNE 2023- CURRENT· Build, mentor, and inspire a high performing team of Solution Architects and Engineers by setting clear vision, direction, and priorities that drive execution against Lumen’s organizational goals.· Engage regularly with executive level stakeholders, including C-suite, VPs, and senior customer decision makers to strengthen relationships, influence strategic outcomes, and elevate Lumen’s technical position in key accounts. · Define and implement best practice frameworks by standardizing reusable templates, processes, and toolsets that improve solution quality, scalability, and pre-sales efficiency. · Serve as a strategic conduit between customer needs and cross functional internal teams including Product, Legal, Engineering, Operations, Repair, and Sales to ensure shared priorities and seamless communications.· Provided consistent coaching, performance feedback, and individualized development plans to accelerate team capability, technical depth, and career progression. · Lead teams through organizational, process, and technology change with clarity, stability, and strong change management practices. · Build strong team cohesion and engagement through clear expectations, accountability, collaboration, communication and continuous improvement. · Identify risks and implement mitigation plans to minimize operational and project impacts. · Influence outcomes without direct authority by leveraging strong relationships, credibility, and effective executive communication. · Extensive leadership experience driving accountability, technical strategy, execution, and measurable outcomes across enterprise architecture domains including Cloud, Edge, AI, Data Centers, Cybersecurity, Managed Solutions, and Network Infrastructure.

Education

• Oklahoma State University

  Bachelor's degree, Psychology & Sociology

  2006 — 2008

• University of Oklahoma

  Master of Public Health (M.P.H.), Public Health Preparedness & Terrorism Response

  2012 — 2014

Skills

• Call Centers
• Instructional Design
• Mpls
• Social Networking
• Management
• Team Building
• Customer Retention
• Customer Service
• Microsoft Office
• Sales
• Organizational Development
• Social Media Marketing
• Cloud Computing
• Coaching
• Employee Engagement
• Leadership
• Solution Selling
• Human Resources
• Direct Sales
• Co-Location
• Telecommunications
• Training
• Customer Satisfaction
• Voip
• Data Center
• Security
• Nonprofits
• Health Insurance
• Leadership Development
• Managed Services
• Marketing
• Microsoft Word
• Team Leadership
• Public Relations
• Marketing Strategy
• Customer Experience
• Non-Profits
• Wireless
• Public Speaking
• Employee Training