Dez Swinton

Ensuring excellence at every phase as liaison between client and Cisco technical support.

Role: High Touch Operations Manager at Cisco
Location: Raleigh, NC, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

High Touch Operations Manager
Cisco
Aug 2021 — Present · Raleigh, NC, US

Education

Durham Technical Community College
Industrial Electronics Technology/Technician
1996 — 1998

Skills

Training & Development
Account Management
Microsoft Office
Sales
Telecommunications
Sales Process
Training
Customer Satisfaction
Management
Team Building
Business Process Improvement
Wireless
Salesforce.com
Direct Sales
Strategic Planning
Leadership
Sales Management
Solution Selling
Sales Operations
Customer Retention
Customer Service
Customer Experience
Project Management
Team Leadership

Contact information

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Work email
•••••@cisco.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Cisco

Information Technology & Services · 91K employees · Founded 1984 · San Jose, CA, United States

Cisco Systems, Inc. is a multinational technology company founded in 1984 and headquartered in San Jose, California. It is recognized as a global leader in computer networking hardware, software, and related services. Cisco pioneered multiprotocol routers to connect different computer networks, evolving into a key provider of enterprise networking solutions that support modern connectivity. The company specializes in a range of networking products, including routers, switches, and Wide Area Network (WAN) technologies. Cisco also offers security solutions, collaboration tools like TelePresence videoconferencing, and observability platforms for network monitoring. Its innovations support Internet Protocol (IP) technology and Internet of Things (IoT) ecosystems. Cisco primarily serves business-to-business clients, including enterprises, governments, and service providers, playing a crucial role in global internet infrastructure.

cisco.com

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Experience

High Touch Operations Manager

Education

Durham Technical Community College

Skills

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